Introducing AIIM
Advocacy. Automation. Intelligence. Information. Matter Management.
AIIM is a next-generation case, contract, and client management platform designed by and for mission-driven organisations. Built on Microsoft’s Power Platform and developed in collaboration with Australia’s community legal sector, AIIM helps legal, nonprofit, and public service organisations streamline service delivery, reporting, compliance, and volunteer management—so they can focus on the work that matters.
Built for Purpose. Powered by Microsoft.
At Sharing Minds, we believe technology should empower—not overwhelm. That’s why AIIM is purpose-built to meet the real-world needs of community legal centres, charities, cooperatives, and other publicly funded service providers. Whether you’re coordinating volunteers, managing clients, or preparing detailed reports for government funders, AIIM brings together powerful tools in one intuitive platform.
Why Choose AIIM?
Designed by the Sector, for the Sector
Originally developed with a consortium of CLCs, AIIM reflects the real workflows and challenges of organisations working on the frontline of justice, advocacy, and social impact.
Automation That Works
Eliminate repetitive tasks and manual errors with integrated workflows, appointment and referral management, document handling, and smart form automation.
Volunteer and Team Management
Easily manage volunteers alongside paid staff, with role-based access, licensing models that support secure access without added cost, and integrated scheduling.
Total Microsoft Integration
AIIM is built on the Microsoft Power Platform—seamlessly connecting with Outlook, SharePoint, Teams, Power BI and the full Microsoft 365 suite.
Effortless Compliance and Reporting
From NLAP/NLADS to DEX, AIIM handles complex compliance and funding reports with ease. Custom dashboards and Power BI integration mean you can present data your way, at any time.
Secure, Scalable, Sector-Proof
ISO27001-aligned and compliant with the Australian Privacy Act, AIIM scales from small teams to large multisite organisations with complete peace of mind.
Who Is AIIM For?
Community Legal Centres
Aboriginal Legal Services
Disability Advocacy Organisations
Family Violence Legal Centres
Nonprofits delivering casework, community services, or advocacy
Publicly funded organisations managing client, contract, volunteer, or service data
Charities, sporting bodies, cooperatives, beneficial societies and mutuals that collaborate with government or funding bodies
AIIM isn’t just a legal case management system—it’s a flexible, modular platform for any organisation that needs to manage information, coordinate service delivery, automate processes, or meet complex reporting obligations. From frontline outreach to high-level contract oversight, AIIM adapts to your mission and scales with your growth.
Smarter Implementation. Ongoing Support.
Custom configuration and workflow mapping
Data migration from CLASS or other CMS platforms
Comprehensive staff and volunteer training
Ongoing support, upgrades, and a national Community of Practice
Free volunteer licensing to enhance security without increasing costs
Get Started Today
Ready to streamline your operations, meet compliance requirements with ease, and free up your team to focus on impact?
Email: sales@sharingminds.com.au
Phone: 1300 611 359
Request a demo to see AIIM in action
More Than a Platform – A Complete Support Ecosystem
AIIM is just one part of Sharing Minds’ broader commitment to empowering purpose-driven organisations. Alongside the AIIM platform, Sharing Minds offers discounted Microsoft licensing and managed support services tailored for not-for-profits. These offerings streamline work practices and reduce the burden on short-resourced teams, allowing staff and volunteers to focus on delivering services and making a difference.
Through our comprehensive Swoosh App suite and deep Microsoft expertise, Sharing Minds becomes your one-stop shop for IT and system solutions. We’re here to help you unlock productivity, elevate staff morale, and deliver exceptional value from your limited funding—while staying true to your purpose and mission.
