Sharing Minds is proud to announce a partnership with Sidekick, with the simple goal of making people’s lives better at work. What could be easier?

With an aim at creating the world’s best human-centered knowledge tools, to enable organisations move into the age of automation, Sidekick have certainly made a name for themselves in the industry. Sharing Minds is thrilled to be partnering with Sidekick in 2021.

CEO and Founder of Sharing Minds, Adam Clark shares:

“Partnering with Sidekick allows us to make our clients more efficient, without sacrificing compliance. It goes without saying that we are excited to be working with such fantastic technology…”

Runthru, from Sidekick Software, is used by organisations globally to create high quality procedural knowledge at scale. Runthru does the layout, standardization and deployment.

Quite simply, it works in 5 easy steps.

1. Author

Create knowledge documents through custom pre-structured templates using text, tables, screenshots, images and video.

2. Edit

Use intelligent tools to save time and ensure compliance as you turn it into a procedural document.

3. Publish

Take finished documents and publish into online knowledge bases, Microsoft Office files or an eLearning format.

4. Manage

Documents in knowledge bases with easy to use meta-data tagging, ensuring discover-ability.

5. Update

Remove barriers to updating existing documents by helping replace underlying images without losing markup.

Three of the key benefits of this are:

Compliance and standardisation of SOPs and knowledge documentation
Reduced Service Desk call rates due to a lack of Self Service Culture
Increased execution of business process's that should be documented

Peter Solway, Chief Knowledge Strategist of Sidekick Software had this to say:

“Sidekick Software is delighted to be partnering with Sharing Minds to help organisations both meet compliance obligations as well as capture, manage and share standardised knowledge at scale. Sidekicks’ procedural knowledge technologies, combined with Sharing Minds extensive experience in enterprise solutions, is a powerful combination that delivers to our customers a complete, world class, knowledge solution.”

About Sidekick

Located in Sydney Australia, Sidekick Software is a tech startup committed to creating the best automated tools and soft-bots for the business documentation sector. Industry agnostic our products are clever, fast and fit for purpose tools which free people from rote and repetitive tasks so they can be more productive and focus on higher order critical challenges. Learn more: https://sidekick.software

About Sharing Minds

Established in 2008, Sharing Minds brings a wealth of experience across strategic, consultative and support services to enable collaboration, integration and productivity through the use of the three Microsoft cloud platforms, Microsoft 365, Dynamics 365, and Azure. Our team of Microsoft Certified Professionals will revolutionize your business with thought leadership and brilliant outcomes Learn more: www.sharingminds.com.au