Delivering value to BSR Group Franchisee Members with Microsoft Office 365, SharePoint and LiveTiles

BSR Group is the franchisor to the Betta Home Living brand of stores. The company turned to Interactive and Sharing Minds for a better way of delivering the right content to the right people at the right time and invested in a fully-managed Office 365 solution for Intranet, email and office tools.

 
Interactive logo - Sharing Minds
Case Study - Sharing Minds
 

SOLUTION OVERVIEW

The solution migrated an existing on-premise email facility to a cloud-based Microsoft Office 365 environment, along with migrating an existing WordPress intranet to a Microsoft SharePoint site.

The SharePoint environment was enhanced using LiveTiles technology delivered by Sharing Minds and the boosted security and access provisions available in the Azure cloud.

VALUE

This combined gave end users in the BSR network single sign-on access to a significantly improved user interface and provided the BSR headquarters team with a solution that eased the publishing of quality, branded content to their franchise network.

“Interactive and Sharing Minds were the standout partner combination for our requirements and our new Intranet is already achieving greater productivity for our franchisees and staff,” explained Kai Voss, IT Manager, BSR Group.

BSR GROUP - Betta Home Living technology

KEY BENEFITS

  • Improved member engagement

  • The Franchisee Intranet is now available on any device

  • Diminished complexity for users, increased security for the business

  • Reduced support and administration requirements

USING THE RIGHT TOOLS

The key focus of the BSR Group is assisting franchisees to maximise their offering to the customer and to provide support to franchisees to enable them to compete in a market which has become progressively more competitive. Using Microsoft Office 365, SharePoint and LiveTiles in combination, BSR franchisees can now access critical information on offers, new promotions, billing, and other core knowledge on any device from wherever they may be.

BSR GROUP - Betta Home Living product

CHOOSING A PARTNER

BSR Group approached multiple partners for their requirements. “Interactive and Sharing Minds were the standout partner and gave complete confidence that they had the team with the right experience and knowledge to successfully deliver our project.”

O365 has enabled BSR to secure and control their data whether it be user-related, email data or Members Intranet posts. They can utilise password policies as prescribed in their IT Policies and Procedures to ensure that users have access to the appropriate information.

Support and administration time has been reduced. Now that BSR has access to support tools such as Office Admin Centre, its help desk can manage day to day tasks with ease from any device.

“Our Group vision is to be the leading independent retailer group providing home appliance and furniture solutions to consumers. With Interactive and Sharing Minds’ help and our new Intranet, we are closer to reaching that goal.” - Kai Voss, IT Manager, BSR Group.

For further information on Microsoft Office 365, SharePoint and LiveTiles, please send us your details below or call 1300 611 359 to speak with us today.

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